Why is my 2015 Ford Edge making noise from the rear after hitting a bump?

Quick Summary

• Issue: Loud rear noise after hitting bump
• Vehicle: 2015 Ford Edge SEL Turbo
• Problem: Broken left rear shock at top mount
• Solution: Rear shock replacement and alignment
• Location: Omaha service

Summary

Sudden noise from the rear of a 2015 Ford Edge after impact typically indicates suspension damage from road hazards. Gateway Auto's ASE-certified technicians diagnosed a very loud knock from the rear and discovered the left rear shock was broken at the top mount. Replacing both rear shocks with proper mounting hardware and performing a four-wheel alignment eliminated the noise and restored safe handling characteristics.

At Gateway Auto, we recently fixed this exact issue on a 2015 Ford Edge. Here’s what happened—and how we solved it.

5 Signs Your Edge Has Rear Shock Damage

• Very loud knocking or banging from rear suspension
• Noise that started suddenly after hitting a pothole or bump
• Poor ride quality over bumps and rough roads
• Vehicle bouncing excessively after going over dips
• Uneven tire wear patterns developing on rear tires

What We Found: 2 Key Issues

1. Broken Rear Shock Mount

Left rear shock broken at the top mount caused very loud knocking noise.

2. Suspension Alignment Concerns

Impact damage required alignment verification to prevent tire wear.

Our 4-Step Shock Repair Process

1. Diagnostic Inspection
   → Located broken left rear shock at top mounting point.
2. Shock Replacement
   → Installed new rear shock absorbers on both sides.
3. Mount Service
   → Replaced mounting bushings and hardware as needed.
4. Four-Wheel Alignment
   → Ensured proper alignment after suspension repair.

3 Ways to Prevent Shock Damage

• Avoid Road Hazards
  Slow down for potholes, construction zones, and debris.
• Regular Suspension Inspections
  Check shocks during routine maintenance.
• Professional Alignment Checks
  Verify suspension geometry after impact damage.

What Customers Say

"The loud knocking is completely gone. Rides smooth and quiet now." — Tyler K.

"Professional diagnosis found the exact damage from that pothole I hit." — Sarah M.

Quick FAQ

Q: Can I drive with a broken rear shock?
A: Briefly for safety, but continued driving can damage other suspension components and affect handling.

Q: Why replace both rear shocks if only one is broken?
A: Matched shock performance prevents uneven handling and ensures proper vehicle stability.

Q: Will this problem cause other issues if not repaired?
A: Yes, broken shocks can damage mounting points, springs, and cause premature tire wear.

Don’t Ignore Suspension Damage

Broken shocks affect vehicle safety and can cause expensive secondary damage if left unrepaired. If your Edge is making noise after hitting a bump or pothole, schedule a suspension inspection with Gateway Auto in Omaha today.